3/30/2024 0 Comments Wic connectConduent also works with each agency to layer in customized features per state requirements. This shared approach helps Conduent reduce platform set-up time for multiple WIC EBT agencies. A separate EBT server manages transaction volume, protects continuity for cardholder redemption transactions and provides flexibility to scale as needed. Agencies also benefit from shared capacity planning. When a new product feature is added to WIC Connect, it is designed to be configurable so that all agencies on the platform can benefit, saving time and money. The rest of the agencies on the shared platform would also have access to this enhancement. For example, a state may request that Conduent develop a new online customer service function. WIC Connect supports multiple state agencies with standard functionality and provides access to periodic updates and new features. The platform also allows Conduent to provide a faster implementation period and more incentives for states building a WIC EBT system for the first time. FLORHAM PARK, N.J. – Conduent Incorporated (NYSE: CNDT) today announced the newly enhanced WIC Connect, a technology platform that offers states a configurable, functionality-sharing environment to enhance the delivery and management of Women, Infants, and Children (WIC) benefits to recipients via Electronic Benefits Transfer (EBT).
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